Outage in DonorPerfect
Chat support unavailable from within DonorPerfect
Resolved Minor
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Outage Details
We are currently experiencing an issue with our in product Chat Support solution for DonorPerfect, we are working hard to resolve the issue. In the mean time you can still access Chat Support through our Community site. Go to (?)Help > Knowledgebase > Click on your user name in the top right corner and select Chat Support > then Chat Now. We appreciate your patience as we work to restore this service.
Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 05/19/2025 07:01PM
In product Chat Support is now functioning as intended. Thank you for your patience!
INVESTIGATING
about 1 month ago - at 05/19/2025 06:16PM
We are currently experiencing an issue with our in product Chat Support solution for DonorPerfect, we are working hard to resolve the issue. In the mean time you can still access Chat Support through our Community site. Go to (?)Help > Knowledgebase > Click on your user name in the top right corner and select Chat Support > then Chat Now. We appreciate your patience as we work to restore this service.
Latest DonorPerfect outages
Errors logging into DonorPerfect - 9 days ago
Errors Accessing DonorPerfect - 12 days ago
Errors Accessing DonorPerfect - 13 days ago
Performance Slowness - 26 days ago
Chat support unavailable from within DonorPerfect - about 1 month ago
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