The incident has been fully resolved as of 6:48 am PT with the completion of the scale up. Mx Portal Orders List is now fully operational. No further updates.
We are continuing to monitor for any further issues.
Updated the component affected. Only Orders page on Mx Portal was affected.
This incident doesn't affect Marketplace order placement or delivery at all.
Unexpected high latency during AWS ElasticSearch node scale-up brought down the Orders page. Now the issue has been partially mitigated. The Orders page is functional but expected to have slow loading times until tomorrow morning when the scale-up is completed. Order placement and delivery are not affected
We are continuing to work on a fix for this issue. Next update in 1 hour.
The issue has been identified and a fix is being implemented. Next update in 30 mins.
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with