Outage in dotdigital

Disruption to open & link tracking, pages & forms and unsubscribing

Resolved Major
August 21, 2025 - Started 2 months ago - Lasted 18 minutes

Incident Report

We're investigating an issue which preventing click and open tracking in our US region. Pages and forms and unsubscribes will also be impacted. Sorry if you're affected, but our tech team are working as quickly as possible to resolve the issue and get things back to normal. We'll share another update shortly.

Components affected
dotdigital North America - Open and Link Tracking dotdigital North America - Pages and Forms dotdigital North America - Reporting dotdigital North America - Surveys and Forms

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