Outage in Dovetail

Transcriptions taking a long time or failing to be added to notes

Resolved Major
September 21, 2022 - Started about 3 years ago - Lasted 5 minutes
Official incident page

Incident Report

Due to an issue with an upstream service provider, transcriptions may take a long time or fail when requested on videos in Dovetail notes.
Components affected
Dovetail Transcoding + Transcription

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Latest Updates ( sorted recent to last )
INVESTIGATING about 3 years ago - at 09/20/2022 10:34PM

Due to an issue with an upstream service provider, transcriptions may take a long time or fail when requested on videos in Dovetail notes.

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