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Outage in Dovetail

Data titles may change when using Copy or Duplicate

Resolved Minor
August 07, 2026 - Started 1 day ago - Lasted about 10 hours

Incident Report

Summary AI Generated

A bug in Dovetail caused data titles to incorrectly change to "Loading" when using the Copy to or Duplicate actions within a project, affecting customers across all regions. The root cause was identified and fixed within approximately 6 hours, restoring normal functionality for those actions. Engineers were subsequently working to restore previously affected titles, with full remediation expected to take several additional hours.

We are investigating an issue where using the **Copy to** or **Duplicate** actions within a project may incorrectly change the titles of the original data and the copied data to **Loading**.This issue is affecting customers across regions, and we are working to identify the cause and restore affected titles where possible.**Workaround:** At this time, we recommend avoiding the use of **Copy to** and **Duplicate** actions within projects until further notice.We will provide updates as more information becomes available.

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Latest Updates ( sorted recent to last )
INVESTIGATING 1 day ago - at 08/06/2026 10:00PM

We are investigating an issue where using the **Copy to** or **Duplicate** actions within a project may incorrectly change the titles of the original data and the copied data to **Loading**.This issue is affecting customers across regions, and we are working to identify the cause and restore affected titles where possible.**Workaround:** At this time, we recommend avoiding the use of **Copy to** and **Duplicate** actions within projects until further notice.We will provide updates as more information becomes available.

IDENTIFIED 1 day ago - at 08/06/2026 11:03PM

We have identified the issue causing data titles to change to **“Loading”** when using the **Copy to** or **Duplicate** actions within a project.Our team is working on a fix to prevent this from happening going forward. We are also investigating the possibility of restoring affected data titles back to their original names.The title restoration process may take several hours, and we will provide another update once we have more information.

MONITORING 1 day ago - at 08/07/2026 03:56AM

We have identified and fixed the root cause of this issue, so the **Copy to** and **Duplicate** actions will no longer change titles to **Loading**.Our engineers are now working to restore the titles that were affected while the issue was active. You can now use the **Copy to** and **Duplicate** actions within project as normal.We will provide a further update once the restoration of affected titles is complete.

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