Outage in Dovetail

Video playback in public insights does not work for users who aren't logged in

Resolved Minor

December 09, 2022 - Started over 3 years ago - Lasted about 4 hours
Official incident page

Incident Report

We're currently investigating the issue. Note: Video playback works for logged in users.

Components affected

Dovetail Core

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Latest Updates ( sorted recent to last )

RESOLVED over 3 years ago - at 12/09/2022 02:53AM

This incident has been resolved.

IDENTIFIED over 3 years ago - at 12/09/2022 12:37AM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 3 years ago - at 12/08/2022 11:15PM

We're currently investigating the issue.

Note: Video playback works for logged in users.

Latest Dovetail outages

Integration maintenance - 1 day ago

Playback issues with redacted videos - 14 days ago

AI docs (beta) is temporarily unavailable - 24 days ago

Contextual Chat unavailable for AU Region - about 1 month ago

Ask Dovetail performance issue - about 1 month ago

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