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Outage in Dovetail

Access to notes, projects, and insights unavailable for some users

Resolved Major
February 20, 2023 - Started about 3 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are experiencing reports of some users being unable to access notes, projects, and insights. We are currently investigating the issue.
Components affected
Dovetail Core

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Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 02/21/2023 03:22AM

This incident has been resolved.

MONITORING about 3 years ago - at 02/21/2023 02:01AM

We have identified the issue and have rolled out a fix, we now monitoring the results

INVESTIGATING about 3 years ago - at 02/21/2023 01:36AM

We are experiencing reports of some users being unable to access notes, projects, and insights. We are currently investigating the issue.

Latest Dovetail outages

Integration maintenance - 24 days ago
Ask Dovetail performance issue - about 2 months ago

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