Outage in Dovetail

“Something went wrong” when adding a document to the workspace home

Resolved Major

March 16, 2023 - Started about 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

We are aware of an issue where some customers may experience a “something went wrong” error when trying to edit notes and insights and are investigating.

Components affected

Dovetail Core

Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 03/17/2023 01:53AM

This incident has been resolved.

IDENTIFIED about 2 years ago - at 03/16/2023 10:50PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 years ago - at 03/16/2023 10:26PM

We are aware of an issue where some customers may experience a “something went wrong” error when trying to edit notes and insights and are investigating.

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