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Outage in Dovetail

Users may experience redirect login issues

Resolved Minor
September 12, 2025 - Started 7 months ago - Lasted about 1 hour

Incident Report

We are currently investigating an issue where some users may experience a redirect login loop. As a temporary workaround, please try clearing your browser cache or using an incognito/private window. A permanent fix is in progress, and we will provide updates as soon as it’s resolved.

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Latest Updates ( sorted recent to last )
INVESTIGATING 7 months ago - at 09/12/2025 03:35PM

We are currently investigating an issue where some users may experience a redirect login loop. As a temporary workaround, please try clearing your browser cache or using an incognito/private window. A permanent fix is in progress, and we will provide updates as soon as it’s resolved.

MONITORING 7 months ago - at 09/12/2025 08:41PM

We implemented a fix and are currently monitoring the result.

Latest Dovetail outages

Integration maintenance - 18 days ago
Ask Dovetail performance issue - about 2 months ago

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