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Outage in Dovetail

Contextual Chat unavailable for AU Region

Resolved Minor
March 01, 2026 - Started about 2 months ago - Lasted about 1 hour

Incident Report

Summary AI Generated

Dovetail's Contextual Chat feature was unavailable for workspaces configured with AI processing regions set to Australia. The service disruption lasted 56 minutes before being resolved. The incident was classified as minor and affected only users in the Australian region.

Contextual chat is currently down for workspaces with AI processing regions set to 'Australia'.Our team is currently working on a fix for this issue. Thank you for your patience with us.

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Latest Updates ( sorted recent to last )
IDENTIFIED about 2 months ago - at 03/02/2026 04:36AM

Contextual chat is currently down for workspaces with AI processing regions set to 'Australia'.Our team is currently working on a fix for this issue. Thank you for your patience with us.

Latest Dovetail outages

Integration maintenance - 18 days ago
Ask Dovetail performance issue - about 2 months ago

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