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Outage in Dovetail

Table view data and highlights not displaying in Projects

Resolved Minor
June 19, 2026 - Started about 18 hours ago - Lasted about 1 hour

Incident Report

Summary AI Generated

A 57-minute incident affected Dovetail's Table View globally, causing data and highlights to appear missing within projects. No data was lost — the issue was purely a display failure, with a workaround available via List or Board views. The incident was classified as minor and resolved within the hour.

We are investigating an issue affecting customers globally where data and highlights are not appearing in **Table View** within projects.Users may see empty tables when viewing imported survey or project/highlights data in Table View. In some cases, if Table View is set as the default project view, it may appear as though project data has been lost. The underlying data remains intact and has not been deleted.**Current workaround:** Switch to an alternative project view (such as List or Board) to access and continue working with your data while we investigate.Our team has identified the issue and is actively working to determine the root cause and implement a fix. We will provide updates as more information becomes available.

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INVESTIGATING about 20 hours ago - at 06/19/2026 04:00PM

We are investigating an issue affecting customers globally where data and highlights are not appearing in **Table View** within projects.Users may see empty tables when viewing imported survey or project/highlights data in Table View. In some cases, if Table View is set as the default project view, it may appear as though project data has been lost. The underlying data remains intact and has not been deleted.**Current workaround:** Switch to an alternative project view (such as List or Board) to access and continue working with your data while we investigate.Our team has identified the issue and is actively working to determine the root cause and implement a fix. We will provide updates as more information becomes available.

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