Outage in Dovetail
Ask Dovetail performance issue
Resolved Minor
February 26, 2026 - Started about 2 months ago
- Lasted 40 minutes
Incident Report
Summary AI Generated
Ask Dovetail experienced performance issues in Slack and Teams integrations for customers with multiple connections configured to a single workspace. The incident affected the ability to use Ask Dovetail functionality through these chat platforms for 40 minutes. The issue was resolved by having affected customers disconnect all existing connections and reconnect with a single connection to Slack or Teams.
We’re currently investigating an issue affecting Ask Dovetail in Slack and Teams for customers who currently have multiple Slack or Teams connections set up to a single workspace.As a workaround, disconnect all existing connections and reconnect a single connection to Slack or Teams.
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 2 months ago - at 02/26/2026 11:23PM
We’re currently investigating an issue affecting Ask Dovetail in Slack and Teams for customers who currently have multiple Slack or Teams connections set up to a single workspace.As a workaround, disconnect all existing connections and reconnect a single connection to Slack or Teams.
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