Outage in Dovetail
Videos stuck in “Processing” state
Resolved Minor
December 03, 2025 - Started 2 months ago
- Lasted about 10 hours
Incident Report
We’re currently investigating an issue where videos uploaded to Dovetail remain in a **“Processing, come back soon”** state. While transcripts and suggested highlights are completing normally, the video itself is unavailable.Our team is actively looking into this, and we’ll share an update as soon as we have more information.Thank you for your patience!
Need to monitor Dovetail outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
INVESTIGATING
2 months ago - at 12/03/2025 08:30PM
We’re currently investigating an issue where videos uploaded to Dovetail remain in a **“Processing, come back soon”** state. While transcripts and suggested highlights are completing normally, the video itself is unavailable.Our team is actively looking into this, and we’ll share an update as soon as we have more information.Thank you for your patience!
Latest Dovetail outages
Users unable to open data or insights - 2 months ago
Issue with loading folders and projects under 'Browse' page - 2 months ago
Highlight exports and Magic features are failing - 3 months ago
Degraded responses from chat and agents - 3 months ago
Video Export u0026 Transcript Processing Outage - 3 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 5850 services available
Integrations with
