Outage in Dovetail
Users unable to open data or insights
Resolved Major
December 09, 2025 - Started 3 days ago
- Lasted about 2 hours
Incident Report
We have identified the issue, and the fix is on the way. We’ll provide another update as soon as it’s resolved.
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Latest Updates ( sorted recent to last )
IDENTIFIED
3 days ago - at 12/09/2025 04:58PM
We have identified the issue, and the fix is on the way. We’ll provide another update as soon as it’s resolved.
INVESTIGATING
3 days ago - at 12/09/2025 02:00PM
Some users are currently unable to click and open data or insights within Dovetail. Clicking items directly in the UI doesn’t respond.**Workaround:** If available, users can still access content by opening the direct URL associated with the data.**Status:** Our team is currently investigating the issue. We’ll share updates here as we learn more.
INVESTIGATING
3 days ago - at 12/09/2025 03:31PM
This issue currently affects only Board and Grid views. As a workaround, you can switch to a different data or insight view to access your content.We're still actively investigating.
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