Outage in Doxy.me

Text Invite Error Messages

Resolved Minor
January 17, 2023 - Started almost 2 years ago - Lasted 18 days
Official incident page

IsDown continuously monitors the Doxy.me status page and multiple sources to provide up-to-date information. Check back with us for the latest Doxy.me uptime status.

Outage Details

Our Text/SMS partner has reported a potential issue with sending text/sms invite messages to users on the AT&T network. The error that is seen is “This number is currently unreachable by text. We suggest you try an email or calendar invite.” If you encounter this error message, you can still successfully send your patient an unedited text invite by selecting “Restore default message” at the bottom of the text invite screen. We will update as soon as we have more information.
Components affected
Doxy.me API
Latest Updates ( sorted recent to last )
INVESTIGATING almost 2 years ago - at 01/20/2023 06:33PM

We are continuing to investigate this issue.

INVESTIGATING almost 2 years ago - at 01/17/2023 02:39PM

Our Text/SMS partner has reported a potential issue with sending text/sms invite messages to users on the AT&T network. The error that is seen is “This number is currently unreachable by text. We suggest you try an email or calendar invite.”
If you encounter this error message, you can still successfully send your patient an unedited text invite by selecting “Restore default message” at the bottom of the text invite screen.
We will update as soon as we have more information.

Need to know when vendors go down? You’re in the right place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime