Outage in Dragon (US)
Possible DAX/Dragon Copilot Impact
Resolved MinorIncident Report
Summary AI Generated
Microsoft experienced a 22-minute outage affecting DAX Copilot for EPIC users in US datacenters, where subsequent recordings failed to generate new drafts. The issue impacted the Summary Generation & Delivery components of the service. Microsoft resolved the issue and will provide a detailed impact analysis within 10 days.
Microsoft is investigating an issue affecting DAX Copilot for EPIC users within our US datacenters.
Symptom:
Subsequent recordings are failing to generate new drafts.
Microsoft is actively working on remediation and will provide more information as soon as it is available.
Thank you for your patience and continued partnership.
Components affected
Dragon (US) DAX Copilot for Epic - Summary Generation & DeliveryTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 05/27/2026 05:59PM
Microsoft has resolved an issue affecting Dax/Dragon Copilot products within our US datacenter.
A detailed analysis for the impact will be available within the next 10 days.
IDENTIFIED
14 days ago - at 05/27/2026 05:40PM
Microsoft is investigating an issue affecting DAX Copilot for EPIC users within our US datacenters.
Symptom:
Subsequent recordings are failing to generate new drafts.
Microsoft is actively working on remediation and will provide more information as soon as it is available.
Thank you for your patience and continued partnership.
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