Outage in Drata
Real-time notifications delayed or not appearing
Resolved Minor
May 08, 2026 - Started 17 days ago
- Lasted about 4 hours
Incident Report
Summary AI Generated
Drata experienced a 4.2-hour incident where real-time in-app notifications and status updates were delayed or not appearing for some users. The issue affected AI workflow notifications, approval workflow updates, policy suggestions, monitor test results, vendor assessments, and bulk operation alerts, causing features to appear stuck loading without manual page refreshes. The engineering team applied a fix and continued monitoring the service.
We are investigating an issue where real-time in-app notifications and status updates are not being delivered to some users. Features that rely on live updates may appear to be stuck loading or may not reflect the latest status without a manual page refresh.
Affected functionality may include:
- AI workflow progress and completion notifications
- Approval workflow status updates
- Policy suggestion progress
- Monitor test results
- Vendor assessment updates
- Bulk operation completion alerts
- General in-app notifications
Workaround: Manually refreshing the page or logging out and back in will restore real-time updates temporarily.
Our engineering team has identified the likely cause and is actively working on a fix. We will provide updates as the investigation progresses.
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Latest Updates ( sorted recent to last )
UPDATE
17 days ago - at 05/08/2026 06:52PM
{"note"=>"Our engineering team has applied a fix and will continue to monitor for any issues."}
UPDATE
17 days ago - at 05/08/2026 03:54PM
We are investigating an issue where real-time in-app notifications and status updates are not being delivered to some users. Features that rely on live updates may appear to be stuck loading or may not reflect the latest status without a manual page refresh.
Affected functionality may include:
- AI workflow progress and completion notifications
- Approval workflow status updates
- Policy suggestion progress
- Monitor test results
- Vendor assessment updates
- Bulk operation completion alerts
- General in-app notifications
Workaround: Manually refreshing the page or logging out and back in will restore real-time updates temporarily.
Our engineering team has identified the likely cause and is actively working on a fix. We will provide updates as the investigation progresses.
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