Outage in DrChrono

Billing Tab Loading Issues- DrChrono

Resolved Minor

March 20, 2025 - Started 11 months ago - Lasted about 6 hours
Official incident page

Incident Report

We are aware that some users are experiencing issues with the billing tab not loading properly. Our team is actively investigating the situation and working closely with our engineering team to resolve this as quickly as possible. We will continue to update this page with updates.

Components affected

DrChrono drchrono.com

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 03/20/2025 09:56PM

The issue with the billing tab has been resolved. We are sorry for any issues this may have caused.

IDENTIFIED 11 months ago - at 03/20/2025 04:45PM

Users who are not currently utilizing our Support Chat functionality are experiencing loading issues with items in the Billing menu. Our team is working on resolving this issue urgently. Please reach out to our Support Team if you are experiencing this issue.

INVESTIGATING 11 months ago - at 03/20/2025 04:22PM

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