Outage in DrChrono

Integration Issues 7.15.26

Resolved Minor

July 15, 2026 - Started 3 days ago - Lasted about 2 hours
Official incident page

Incident Report

Our integration, Updox, is currently experiencing a service disruption. As a result, users may experience slowness, errors, or delays when sending or receiving faxes. We are monitoring the issue closely and will share updates as they become available. Thank you for your patience. Updox Status Page: https://status.updox.com/

Components affected

DrChrono Updox

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Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 07/15/2026 07:10PM

Our integration, Updox, has confirmed that the service disruption has been resolved and all services are operational.

MONITORING 3 days ago - at 07/15/2026 06:01PM

Our integration, Updox has implemented a fix and is reporting that services are recovering.

We are continuing to monitor the recovery and are seeing service improvements. Some users may still experience intermittent delays or errors while systems fully stabilize.

We will continue to provide updates as they become available. Thank you for your patience while this issue is being resolved.

INVESTIGATING 3 days ago - at 07/15/2026 05:42PM

Our integration, Updox, is currently experiencing a service disruption. As a result, users may experience slowness, errors, or delays when sending or receiving faxes.

We are monitoring the issue closely and will share updates as they become available. Thank you for your patience.

Updox Status Page: https://status.updox.com/

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