Outage in DrFirst

CVS Prescription Processing Delays

Resolved Minor

February 05, 2026 - Started 2 months ago - Lasted about 11 hours
Official incident page

Incident Report

We are aware of delays affecting prescription delivery to CVS pharmacies. Our engineering team is actively working to identify and resolve the underlying cause. Prescriptions are still being processed; customers may experience longer than normal delivery times. We will continue to provide updates as the situation progresses.

Components affected

DrFirst Rcopia Region 1 DrFirst Rcopia Region 3 DrFirst Rcopia Region 5 DrFirst Rcopia Region 4 DrFirst Rcopia Region 2 DrFirst iPrescribe

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 02/06/2026 04:06AM

Scheduled E-Prescribing Desktop and Mobile maintenance completed.

IDENTIFIED 2 months ago - at 02/05/2026 09:51PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 2 months ago - at 02/05/2026 09:08PM