Timeouts and/or errors in DroneDeploy

Between 3:05pm and 5:20pm Pacific Time (23:05 - 01:20 UTC), some users may have experienced delays or errors logging in, loading pages, exporting, or uploading data in DroneDeploy. Maps, exports, and reports in progress are being re-queued for delivery and no data was lost. If you received an error when uploading data, please try your request again.

We are currently experiencing a service incident due to an outage with one of our software vendor partners. Users may experience slowness or errors when attempting to log in, load pages, or upload data. Our Engineers are working to mitigate the situation with the utmost urgency while we wait for resolution from our vendor.

We are continuing to investigate this issue.

Some users may be experiencing slow loading times and/or timeouts when attempting to log in or load the projects page in DroneDeploy. Our Engineering team is investigating. More information will be shared as it becomes available.