Outage in DroneDeploy

Overlay export failures

Resolved Major
March 15, 2025 - Started 3 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Beginning Friday, March 14, at 5:00 PM PT, some users may have been experiencing an issue with exports containing overlays failing. Engineering has identified and corrected the issue and is currently monitoring it to ensure stability of this functionality. All failed exports will be automatically queued for completion, and no action is needed on the part of the user.
Components affected
DroneDeploy Exports
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 03/15/2025 05:13PM

Between 5:00 PM PT on Friday, March 14 and 10:00 AM PT on Saturday, March 15, some users may have experienced an issue with exporting overlays. Engineering has determined that scope was limited to an isolated handful of maps. No further impact is expected.

MONITORING 3 months ago - at 03/15/2025 04:20PM

Beginning Friday, March 14, at 5:00 PM PT, some users may have been experiencing an issue with exports containing overlays failing. Engineering has identified and corrected the issue and is currently monitoring it to ensure stability of this functionality. All failed exports will be automatically queued for completion, and no action is needed on the part of the user.

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