Outage in DroneDeploy
PPK Processing failures due to third party outage
Resolved MinorIncident Report
Some users may see failures on maps processed with PPK due to an outage from our third-party PPK processor. We are in contact with them, and the issue is being addressed. Once functionality is restored, all failed maps will be reprocessed.
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Latest Updates ( sorted recent to last )
RESOLVED
26 days ago - at 09/23/2025 05:01PM
Between 09/22 at 7:00AM PT and 09/23 at 10:00AM PT, some users may have had PPK map processing failures due to an outage with our third-party PPK processing partner. All failed maps are being queued for reprocessing. Please allow several hours for the backlog to clear. No action by the user is needed.
INVESTIGATING
27 days ago - at 09/22/2025 09:20PM
Some users may see failures on maps processed with PPK due to an outage from our third-party PPK processor. We are in contact with them, and the issue is being addressed. Once functionality is restored, all failed maps will be reprocessed.
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