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Outage in DroneDeploy

Login via Procore and Autodesk not working on web app

Resolved Major
April 17, 2026 - Started 14 days ago - Lasted about 4 hours
Official incident page

Incident Report

Summary AI Generated

DroneDeploy's web app experienced a login issue where users attempting to sign in via Procore or Autodesk integrations encountered blank white screens instead of successful authentication. The incident affected third-party login methods while direct username/password login remained functional as a workaround. Engineering resolved the underlying issue after 4 hours, restoring normal login functionality for all authentication methods.

Some users may be experiencing an issue where attempting to log in to DroneDeploy's web app via Procore or Autodesk results in a blank, white screen. The current workaround is to request a password reset on the username and password login flow and log in directly. Engineering is investigating the issue.

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Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 04/18/2026 04:14AM

Between April 16 and 17, some users may have experienced an issue logging in to DroneDeploy's web app via Procore or Autodesk. Engineering has resolved the underlying issue and login via these methods are now working as expected.

INVESTIGATING 14 days ago - at 04/18/2026 12:14AM

Some users may be experiencing an issue where attempting to log in to DroneDeploy's web app via Procore or Autodesk results in a blank, white screen. The current workaround is to request a password reset on the username and password login flow and log in directly. Engineering is investigating the issue.

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