DroneDeploy's web app experienced a login issue where users attempting to sign in via Procore or Autodesk integrations encountered blank white screens instead of successful authentication. The incident affected third-party login methods while direct username/password login remained functional as a workaround. Engineering resolved the underlying issue after 4 hours, restoring normal login functionality for all authentication methods.
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Between April 16 and 17, some users may have experienced an issue logging in to DroneDeploy's web app via Procore or Autodesk. Engineering has resolved the underlying issue and login via these methods are now working as expected.
Some users may be experiencing an issue where attempting to log in to DroneDeploy's web app via Procore or Autodesk results in a blank, white screen. The current workaround is to request a password reset on the username and password login flow and log in directly. Engineering is investigating the issue.
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