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Dropbox Outage History

Every past Dropbox outage tracked by IsDown, with detection times, duration, and resolution details.

There were 239 Dropbox outages since May 2016. The 13 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor May 27, 2026

May 2026: Opening a video or audio file might not be working for users

Detected May 27, 2026 4:05 PM EDT · Resolved May 27, 2026 6:32 PM EDT · Duration about 2 hours

Dropbox experienced an issue where users were unable to open video or audio files through the mobile application. The problem affected media file playback functionality for mobile users over a 2.5-hour period. The incident was resolved after implementing a fix and monitoring its effectiveness.

Major April 14, 2026

April 2026: Dropbox may be unavailable for some users

Detected Apr 14, 2026 11:51 PM EDT · Resolved Apr 15, 2026 12:16 AM EDT · Duration 25 minutes

Dropbox experienced a major service disruption that made the platform unavailable for some users, specifically affecting the website component. The incident lasted 25 minutes before being fully resolved by the engineering team.

Minor April 9, 2026

April 2026: Dash Chat might not be working for some users

Detected Apr 9, 2026 5:32 PM EDT · Resolved Apr 9, 2026 8:56 PM EDT · Duration about 3 hours

Dropbox's Dash Chat service experienced functionality issues affecting some users for 3.4 hours. The incident was classified as minor and impacted users' ability to use the chat feature. Dropbox implemented a fix and monitored the results before confirming full resolution.