Outage in Dubber

Dubber US portal Incident - Intermittent login errors and latency

Resolved Minor
August 01, 2024 - Started 5 months ago - Lasted about 13 hours
Official incident page

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Outage Details

Incident Impact: Portal load times, intermittent errors when logging in and delays in recordings appearing in the portal
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 08/02/2024 10:21AM

This incident has now been resolved

MONITORING 5 months ago - at 08/02/2024 05:31AM

A fix has been implemented and we are monitoring the performance. There will be delays in recordings processing into the portal.

IDENTIFIED 5 months ago - at 08/01/2024 10:00PM

Incident Update: Portal login and load times are improving and the recording backlog is decreasing.
Incident Impact: Portal load times, delays in recordings appearing in the portal and playback of recordings

IDENTIFIED 5 months ago - at 08/01/2024 09:16PM

Incident Impact: Portal load times, intermittent errors when logging in and delays in recordings appearing in the portal

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