Outage in Dubber

Dubber on MS Teams - Call recording delays US and CA regions

Resolved Minor
February 17, 2025 - Started 22 days ago - Lasted about 3 hours
Official incident page

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Outage Details

Dubber is investigating delays of call recordings appearing in the Dubber portal in our US and CA regions. We are continuing to capture recordings.
Components affected
Dubber United States (US) - MS Teams Recording Dubber Canada (CA) - MS Teams Recording
Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 02/18/2025 01:18AM

We have resolved the incident with call recordings now appearing in the portal within usual timeframes. If you continue to experience issues please contact Dubber Support.

INVESTIGATING 22 days ago - at 02/17/2025 10:29PM

Dubber is investigating delays of call recordings appearing in the Dubber portal in our US and CA regions. We are continuing to capture recordings.

Latest Dubber outages

Incident impacting the availability of call playback - 13 days ago
Incident - Dubber on Microsoft Teams EU & UK1 Regions - 23 days ago
MS Teams Incident - US region - 28 days ago
Dubber Portal Access Incident - about 1 month ago
Payment Services Incident - 3 months ago

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