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Outage in Duffel

Escalated error rate when fetching rates on Travelport

Resolved Minor
April 17, 2025 - Started 12 months ago - Lasted about 1 hour

Incident Report

We are currently investigating an issue with our fetch rates endpoint, which is causing a higher rate of 500 errors.

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Latest Updates ( sorted recent to last )
IDENTIFIED 12 months ago - at 04/17/2025 09:47PM

We have identified a change in the response we recieve from our supplier. A fix is being deployed currently.

INVESTIGATING 12 months ago - at 04/17/2025 09:29PM

We are currently investigating an issue with our fetch rates endpoint, which is causing a higher rate of 500 errors.

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