Outage in Duffel

Increase in Search Latency SLO

Resolved Minor
April 29, 2025 - Started 2 days ago - Lasted about 2 hours

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Outage Details

We are currently investigating an increase in search latency affecting the P95 of searches.
Latest Updates ( sorted recent to last )
MONITORING 2 days ago - at 04/29/2025 04:26PM

We’ve reverted change that resulted in an increase of P99 latency for searches on the Batch Offer Request flow.

Due to the way the Batch Offer Request flow works, API consumers would have received results for batches with moderate amount of offers, but caused calls to the endpoint with large number of offers to time out.

Batch Offer Request show latency has since returned to expected values. We’ll continue to monitor to ensure that no further issues occur and will update once we’ve confirmed all clear.

INVESTIGATING 2 days ago - at 04/29/2025 03:27PM

We are currently investigating an increase in search latency affecting the P95 of searches.

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