Outage in Duffel

Increase error rate when fetching rates for Stays

Resolved Minor
August 02, 2025 - Started 1 day ago - Lasted about 13 hours

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Outage Details

We have identified an issue causing increased error rates when fetching rates for Stays search results. We are working on a fix currently.
Latest Updates ( sorted recent to last )
MONITORING 1 day ago - at 08/03/2025 12:18AM

We have deployed a fix to resolve the high error rates when fetching rates. The root cause of this error means that we may not be able to deduplicate rooms from multiple Stays sources, so you may see a higher number of rooms in your responses. We are working on resolving this with our supplier.

MONITORING 1 day ago - at 08/02/2025 07:31PM

We have deployed a fix to resolve the high error rates when fetching rates. The root cause of this error means that we may not be able to deduplicate rooms from multiple Stays sources, so you may see a higher number of rooms in your responses. We are working on resolving this with our supplier.

IDENTIFIED 1 day ago - at 08/02/2025 06:56PM

We have identified an issue causing increased error rates when fetching rates for Stays search results. We are working on a fix currently.

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