Outage in Duffel
Issue with Air France / KLM searches
Resolved Minor
September 01, 2025 - Started 20 days ago
- Lasted about 13 hours
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Outage Details
Air France KLM have informed us there is an issue in their live environment. This is causing a higher number of failures at search time. You may see fewer AFKLM offers in your searches.
Latest Updates ( sorted recent to last )
MONITORING
19 days ago - at 09/02/2025 08:14AM
This issue appeared to be resolved but has reoccurred. We are in contact with the supplier.
MONITORING
20 days ago - at 09/01/2025 09:07PM
The failure rate appears to be decreasing. We will continue observing.
IDENTIFIED
20 days ago - at 09/01/2025 08:41PM
Air France KLM have informed us there is an issue in their live environment. This is causing a higher number of failures at search time. You may see fewer AFKLM offers in your searches.
Latest Duffel outages
Air France/KLM unable to accept card payments - 11 days ago
Traveller Support Assistant is experiencing errors - 18 days ago
increase in order change request errors - about 1 month ago
Unable to create quotes - about 1 month ago
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