Outage in Duffel
Increased latency and error rates for Travelport rate fetching
Resolved Minor
January 05, 2026 - Started 5 days ago
- Lasted about 10 hours
Incident Report
We are currently investigating an issue with Travelport where property details for a given property cannot be retrieved. This has a knock-on effect on our ability to serve rates in a timely fashion.
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Latest Updates ( sorted recent to last )
IDENTIFIED
5 days ago - at 01/05/2026 11:57PM
We have identified an issue with the Travelport integration and have raised the issue with our supplier. We have released a fix to mitigate this in the interim.
INVESTIGATING
5 days ago - at 01/05/2026 10:48PM
We are currently investigating an issue with Travelport where property details for a given property cannot be retrieved. This has a knock-on effect on our ability to serve rates in a timely fashion.
Latest Duffel outages
500s on POST /stays/quotes endpoint - 25 days ago
Travelport search performance noticeable degradation - about 2 months ago
Priceline booking creation elevated failure rate - 3 months ago
Increase in error rates from multiple suppliers - 3 months ago
API is down - 3 months ago
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