Outage in Duffel
Assistant Requests not coming through to agents
Resolved Minor
February 17, 2026 - Started about 2 months ago
- Lasted about 1 hour
Incident Report
We’re experiencing issues receiving chats through the travel Assistant. Please send any urgent requests to travel.assistant@duffel.com "travel.assistant@duffel.com": mailto:travel.assistant@duffel.com
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INVESTIGATING
about 2 months ago - at 02/17/2026 01:47PM
We’re experiencing issues receiving chats through the travel Assistant. Please send any urgent requests to travel.assistant@duffel.com "travel.assistant@duffel.com": mailto:travel.assistant@duffel.com
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