Outage in Duo Security
Duo Support: Phone Routing Issues
Resolved MinorIncident Report
We are currently investigating reports that our phone numbers are routing to the incorrect endpoints and are working with our internal teams to resolve the issue as soon as possible. If you need to submit a case, please utilize the Duo Support Portal or send us an email to support@duo.com.
Components affected
Duo Security Phone SupportTrusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 07/17/2025 07:05PM
This incident has been resolved.
MONITORING
9 months ago - at 07/17/2025 05:07PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
9 months ago - at 07/17/2025 04:53PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
9 months ago - at 07/17/2025 03:44PM
We are currently investigating reports that our phone numbers are routing to the incorrect endpoints and are working with our internal teams to resolve the issue as soon as possible. If you need to submit a case, please utilize the Duo Support Portal or send us an email to support@duo.com.
Latest Duo Security outages
SMS Delivery Failures - 8 days ago
Duo Phone Call Authentication Failure for US Based Carriers - about 1 month ago
Duo Phone Call Authentication Failure for US Based Carriers - about 1 month ago
Service Outage on DUO81 - about 2 months ago
Service degradation on DUO81 - about 2 months ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
