Outage in Duo Security

GB VoIP Failures

Resolved Major
July 24, 2025 - Started 1 day ago - Lasted about 11 hours
Official incident page

Need to monitor Duo Security outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Duo Security, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating an issue caused by our UK telephony providers regarding VoIP failures with Duo on DUO70 and are working to correct the issue as soon as possible. Please check back here or subscribe to updates for any changes.
Components affected
Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 07/25/2025 12:43AM

The issue causing VoIP authentication failures in Great Britain is now resolved.

MONITORING 1 day ago - at 07/24/2025 11:02PM

The issue causing VoIP authentication failures in Great Britain appear to be resolved. We are continuing to monitor the situation closely and will post any updates when the incident is considered fully resolved.

IDENTIFIED 1 day ago - at 07/24/2025 05:27PM

We're continuing to partner with our telephony providers in the region as they work to restore service.
Please use alternate authentication methods such as Duo Push, Duo Mobile Passcodes, Hardware Token etc. to login to your Duo-protected integrations until the issue has been resolved.

MONITORING 1 day ago - at 07/24/2025 03:04PM

We are actively monitoring the VoIP phone call authentication issue affecting Great Britain.

IDENTIFIED 1 day ago - at 07/24/2025 02:25PM

We have identified the cause of the VoIP authentication failures in Great Britain and our telephony providers in the region are actively working to restore service.

While we are monitoring this, please use alternate authentication methods such as Duo Push, Duo Mobile Passcodes, Hardware Token etc. to login to your Duo-protected integrations.

INVESTIGATING 1 day ago - at 07/24/2025 01:55PM

We are currently investigating an issue caused by our UK telephony providers regarding VoIP failures with Duo on DUO70 and are working to correct the issue as soon as possible.

Please check back here or subscribe to updates for any changes.

INVESTIGATING 1 day ago - at 07/24/2025 01:44PM

We are currently investigating an issue caused by our UK telephony providers regarding VoIP failures with Duo on DUO70 and are working to correct the issue as soon as possible.

Please check back here or subscribe to updates for any changes.

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook