Outage in Cisco Duo

All Deployments: GB and India SMS Failures

Resolved Minor
August 10, 2022 - Started about 3 years ago - Lasted 3 minutes
Official incident page

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Outage Details

“We have identified an issue causing SMS failures in Great Britain and India. As of 1:50 pm UTC, we have deployed a fix and are monitoring the results.
Components affected
Cisco Duo SMS Message Delivery Cisco Duo Cloud PKI Cisco Duo Admin Panel Cisco Duo Cloud PKI Cisco Duo Core Authentication Service Cisco Duo Cloud PKI Cisco Duo Push Delivery Cisco Duo Core Authentication Service Cisco Duo Phone Call Delivery Cisco Duo SMS Message Delivery Cisco Duo Cloud PKI Cisco Duo Core Authentication Service Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SSO Cisco Duo Admin Panel Cisco Duo Push Delivery Cisco Duo Admin Panel Cisco Duo Cloud PKI Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Cloud PKI Cisco Duo SMS Message Delivery Cisco Duo Core Authentication Service Cisco Duo Cloud PKI Cisco Duo Core Authentication Service Cisco Duo Phone Call Delivery Cisco Duo Admin Panel Cisco Duo SMS Message Delivery Cisco Duo Phone Call Delivery Cisco Duo Push Delivery Cisco Duo Core Authentication Service Cisco Duo Cloud PKI Cisco Duo Push Delivery Cisco Duo Phone Call Delivery Cisco Duo Cloud PKI Cisco Duo Cloud PKI Cisco 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Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 08/10/2022 02:23PM

We have identified an issue causing SMS failures in Great Britain and India. As of 1:50 pm UTC, we have deployed a fix and are monitoring the results.

MONITORING about 3 years ago - at 08/10/2022 02:21PM

“We have identified an issue causing SMS failures in Great Britain and India. As of 1:50 pm UTC, we have deployed a fix and are monitoring the results.

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