Outage in Cisco Duo

SMS and MMS Delivery Delays to and from US AT&T

Resolved Minor
August 24, 2022 - Started about 3 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We have detected an issue with SMS delivery for the US region with AT&T, and we are currently investigating the issue.
Components affected
Cisco Duo Core Authentication Service Cisco Duo SMS Message Delivery Cisco Duo Admin Panel Cisco Duo SMS Message Delivery Cisco Duo Push Delivery Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Cloud PKI Cisco Duo Cloud PKI Cisco Duo Admin Panel Cisco Duo SSO Cisco Duo Cloud PKI Cisco Duo Push Delivery Cisco Duo Phone Call Delivery Cisco Duo SSO Cisco Duo SSO Cisco Duo Phone Call Delivery Cisco Duo Admin Panel Cisco Duo SMS Message Delivery Cisco Duo Push Delivery Cisco Duo Core Authentication Service Cisco Duo SSO Cisco Duo Admin Panel Cisco Duo SSO Cisco Duo Phone Call Delivery Cisco Duo Push Delivery Cisco Duo Phone Call Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo Admin Panel Cisco Duo Cloud PKI Cisco Duo Push Delivery Cisco Duo SSO Cisco Duo Core Authentication Service Cisco Duo Push Delivery Cisco Duo Core Authentication Service Cisco Duo Admin Panel Cisco Duo Push Delivery Cisco Duo Admin Panel Cisco Duo Cloud PKI Cisco Duo SSO Cisco Duo SSO Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Cloud PKI Cisco Duo Admin Panel Cisco Duo Push Delivery Cisco Duo Phone Call Delivery Cisco Duo Admin Panel Cisco Duo Cloud PKI Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo SMS Message Delivery Cisco Duo Admin Panel Cisco Duo Cloud PKI Cisco Duo Admin Panel Cisco Duo Core Authentication Service Cisco Duo SMS Message Delivery Cisco Duo Admin Panel Cisco Duo SMS Message Delivery Cisco Duo Push Delivery Cisco Duo SMS Message Delivery Cisco Duo Phone Call Delivery Cisco Duo Core Authentication Service Cisco Duo SSO Cisco Duo SSO Cisco Duo Phone Call Delivery Cisco Duo SSO Cisco Duo Push Delivery Cisco Duo Phone Call Delivery Cisco Duo Cloud PKI Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo SMS Message Delivery Cisco Duo Phone Call Delivery Cisco Duo Push Delivery Cisco Duo Phone Call Delivery Cisco Duo Cloud PKI Cisco Duo SSO Cisco Duo Push Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Push Delivery Cisco Duo Core Authentication Service Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo SMS Message Delivery Cisco Duo Push Delivery Cisco Duo Admin Panel Cisco Duo SMS Message Delivery Cisco Duo Core Authentication Service Cisco Duo SMS Message Delivery Cisco Duo Phone Call Delivery Cisco Duo Admin Panel Cisco Duo Push Delivery Cisco Duo Admin Panel Cisco Duo Core Authentication Service Cisco Duo Cloud PKI Cisco Duo Admin Panel Cisco Duo Core Authentication Service Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo Cloud PKI Cisco Duo Phone Call Delivery Cisco Duo SMS Message Delivery Cisco Duo SSO Cisco Duo Admin Panel Cisco Duo SMS Message Delivery Cisco Duo SSO Cisco Duo Push Delivery Cisco Duo Admin Panel Cisco Duo Cloud PKI Cisco Duo Core Authentication Service Cisco Duo Push Delivery Cisco Duo Admin Panel Cisco Duo Cloud PKI Cisco Duo Cloud PKI Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Phone Call Delivery Cisco Duo Cloud PKI Cisco Duo SMS Message Delivery Cisco Duo Admin Panel Cisco Duo Cloud PKI Cisco Duo Cloud PKI Cisco Duo Push Delivery Cisco Duo Core Authentication Service Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo SSO Cisco Duo Phone Call Delivery Cisco Duo Push Delivery Cisco Duo SMS Message Delivery Cisco Duo SSO Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo Phone Call Delivery Cisco Duo SMS Message Delivery Cisco Duo Push Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Cloud PKI Cisco Duo SSO Cisco Duo Phone Call Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Cloud PKI Cisco Duo Admin Panel Cisco Duo Push Delivery Cisco Duo Cloud PKI Cisco Duo Admin Panel Cisco Duo Phone Call Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo Phone Call Delivery Cisco Duo Push Delivery Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Admin Panel Cisco Duo SSO Cisco Duo Cloud PKI Cisco Duo Push Delivery Cisco Duo Admin Panel Cisco Duo SMS Message Delivery Cisco Duo Core Authentication Service Cisco Duo SMS Message Delivery Cisco Duo Cloud PKI Cisco Duo SSO Cisco Duo Cloud PKI Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo Core Authentication Service Cisco Duo Admin Panel Cisco Duo SMS Message Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Cloud PKI Cisco Duo Core Authentication Service Cisco Duo SMS Message Delivery Cisco Duo Phone Call Delivery Cisco Duo Core Authentication Service Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Cloud PKI Cisco Duo Cloud PKI Cisco Duo SSO Cisco Duo Push Delivery Cisco Duo Phone Call Delivery Cisco Duo Push Delivery Cisco Duo Admin Panel Cisco Duo Phone Call Delivery Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo SMS Message Delivery Cisco Duo Phone Call Delivery Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo SMS Message Delivery Cisco Duo SSO Cisco Duo Push Delivery Cisco Duo Cloud PKI Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Cloud PKI Cisco Duo Core Authentication Service Cisco Duo SSO Cisco Duo Core Authentication Service Cisco Duo Push Delivery Cisco Duo Admin Panel Cisco Duo SMS Message Delivery Cisco Duo Push Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Admin Panel Cisco Duo Core Authentication Service Cisco Duo SMS Message Delivery Cisco Duo Core Authentication Service Cisco Duo Phone Call Delivery Cisco Duo Core Authentication Service Cisco Duo SMS Message Delivery Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Core Authentication Service Cisco Duo SSO Cisco Duo Admin Panel Cisco Duo SSO Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo Core Authentication Service Cisco Duo Phone Call Delivery Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo SSO Cisco Duo Admin Panel Cisco Duo Cloud PKI Cisco Duo SSO Cisco Duo SSO Cisco Duo Phone Call Delivery Cisco Duo SSO Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Admin Panel Cisco Duo SSO Cisco Duo SSO Cisco Duo Push Delivery Cisco Duo SMS Message Delivery Cisco Duo Push Delivery Cisco Duo Phone Call Delivery Cisco Duo SMS Message Delivery Cisco Duo Push Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Push Delivery Cisco Duo SMS Message Delivery Cisco Duo Phone Call Delivery Cisco Duo Cloud PKI Cisco Duo Core Authentication Service Cisco Duo Cloud PKI Cisco Duo Phone Call Delivery Cisco Duo Core Authentication Service Cisco Duo SMS Message Delivery Cisco Duo Push Delivery Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo SSO Cisco Duo Phone Call Delivery Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Phone Call Delivery Cisco Duo Admin Panel Cisco Duo Core Authentication Service Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo Core Authentication Service Cisco Duo Cloud PKI Cisco Duo Cloud PKI Cisco Duo Phone Call Delivery Cisco Duo SMS Message Delivery Cisco Duo Admin Panel Cisco Duo Cloud PKI Cisco Duo Core Authentication Service Cisco Duo Phone Call Delivery Cisco Duo Push Delivery Cisco Duo Cloud PKI Cisco Duo Phone Call Delivery Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Cloud PKI Cisco Duo Push Delivery Cisco Duo Cloud PKI Cisco Duo Core Authentication Service Cisco Duo Cloud PKI Cisco Duo SSO Cisco Duo Push Delivery Cisco Duo SMS Message Delivery Cisco Duo SSO Cisco Duo SSO Cisco Duo SSO Cisco Duo Cloud PKI Cisco Duo Core Authentication Service Cisco Duo Phone Call Delivery Cisco Duo SMS Message Delivery Cisco Duo Cloud PKI Cisco Duo Cloud PKI Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo SSO Cisco Duo SSO Cisco Duo Cloud PKI Cisco Duo Core Authentication Service Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo Core Authentication Service Cisco Duo Push Delivery Cisco Duo Cloud PKI Cisco Duo SMS Message Delivery Cisco Duo Core Authentication Service Cisco Duo Phone Call Delivery Cisco Duo Core Authentication Service Cisco Duo Admin Panel Cisco Duo Push Delivery Cisco Duo Cloud PKI Cisco Duo Phone Call Delivery Cisco Duo SSO Cisco Duo Admin Panel Cisco Duo Phone Call Delivery Cisco Duo Core Authentication Service Cisco Duo Cloud PKI Cisco Duo Admin Panel Cisco Duo SMS Message Delivery Cisco Duo Admin Panel Cisco Duo Push Delivery Cisco Duo Cloud PKI Cisco Duo Core Authentication Service Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Admin Panel Cisco Duo Push Delivery Cisco Duo SMS Message Delivery Cisco Duo Cloud PKI Cisco Duo Admin Panel Cisco Duo SSO Cisco Duo SMS Message Delivery Cisco Duo Push Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo Cloud PKI Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Admin Panel Cisco Duo SSO Cisco Duo Push Delivery Cisco Duo SSO Cisco Duo SSO Cisco Duo Phone Call Delivery Cisco Duo Core Authentication Service Cisco Duo SSO Cisco Duo Core Authentication Service Cisco Duo SSO Cisco Duo Admin Panel Cisco Duo SSO Cisco Duo Admin Panel Cisco Duo Cloud PKI Cisco Duo Cloud PKI Cisco Duo SMS Message Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo SSO Cisco Duo SMS Message Delivery Cisco Duo SSO Cisco Duo Push Delivery Cisco Duo SSO Cisco Duo SMS Message Delivery Cisco Duo Cloud PKI Cisco Duo Phone Call Delivery Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Admin Panel Cisco Duo Core Authentication Service Cisco Duo Push Delivery Cisco Duo Core Authentication Service Cisco Duo SMS Message Delivery Cisco Duo Push Delivery Cisco Duo SSO Cisco Duo Phone Call Delivery Cisco Duo SMS Message Delivery Cisco Duo Core Authentication Service Cisco Duo Phone Call Delivery Cisco Duo SMS Message Delivery Cisco Duo Cloud PKI Cisco Duo SMS Message Delivery Cisco Duo Phone Call Delivery Cisco Duo Cloud PKI Cisco Duo Admin Panel Cisco Duo Push Delivery Cisco Duo Cloud PKI Cisco Duo Admin Panel Cisco Duo Phone Call Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo SSO Cisco Duo Cloud PKI Cisco Duo SSO Cisco Duo SMS Message Delivery Cisco Duo Phone Call Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Admin Panel Cisco Duo SMS Message Delivery Cisco Duo Core Authentication Service Cisco Duo Phone Call Delivery Cisco Duo Core Authentication Service Cisco Duo SMS Message Delivery Cisco Duo Push Delivery Cisco Duo Cloud PKI Cisco Duo Push Delivery Cisco Duo Cloud PKI Cisco Duo SMS Message Delivery Cisco Duo Admin Panel Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Push Delivery Cisco Duo Phone Call Delivery Cisco Duo Cloud PKI Cisco Duo Cloud PKI Cisco Duo SSO Cisco Duo Cloud PKI Cisco Duo Cloud PKI Cisco Duo SMS Message Delivery Cisco Duo Core Authentication Service Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Admin Panel Cisco Duo Cloud PKI Cisco Duo SSO Cisco Duo Cloud PKI Cisco Duo Core Authentication Service Cisco Duo SSO Cisco Duo Core Authentication Service Cisco Duo Cloud PKI Cisco Duo SSO Cisco Duo SSO Cisco Duo SSO Cisco Duo Cloud PKI Cisco Duo Core Authentication Service Cisco Duo Push Delivery Cisco Duo Core Authentication Service
Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 08/24/2022 02:25PM

We are continuing to monitor the issue and will post any updates when the incident is considered fully resolved.
Please check back here or subscribe here for further updates.

MONITORING about 3 years ago - at 08/24/2022 01:52PM

We have implemented a fix that has resulted in stable success rates.
We will continue to monitor the issue and will post any updates when the incident is considered fully resolved.
Please check back here or subscribe here for further updates.

INVESTIGATING about 3 years ago - at 08/24/2022 01:20PM

We have detected an issue with SMS delivery for the US region with AT&T, and we are currently investigating the issue.

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