Authentication slowness or failure to load Duo Prompt on DUO1

The issue causing authentication failures on DUO1 has been fully resolved. All authentications are working as expected.

We will be posting a root-cause analysis (RCA) here once our engineering team has finished its thorough investigation of the issue.

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A fix has been implemented for the authentication failures on DUO1 and we are monitoring the results.

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We are continuing to increase capacity to resolve the authentication failures on DUO1. Systems have started to recover.

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We are continuing to work on a fix to resolve the authentication failures on DUO1.

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We are continuing to work towards a resolution for these errors.

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We have identified the issue causing authentication slowness and failures to load the Duo Prompt and are working toward resolution.

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We are continuing to investigate authentication errors on DUO1 and are working to correct the issue as soon as possible.

Please check back here or subscribe to updates for any changes.

We are currently investigating authentication errors on DUO1 and are working to correct the issue as soon as possible.

Please check back here or subscribe to updates for any changes.