Outage in Cisco Duo

Intermittent authentication failure on DUO1

Resolved Minor
December 04, 2023 - Started about 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We have identified and remediated an issue intermittently affecting authentications on DUO1 deployment. We are continuing to see a recovery for the authentication failures on DUO1 and we are monitoring the results.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 12/04/2023 06:19AM

We have confirmed that authentication services are back to fully operational on DUO1, and this issue is resolved.
We will be posting a root-cause analysis (RCA) here once our engineering team has finished its thorough investigation of the issue.

MONITORING about 1 year ago - at 12/04/2023 04:35AM

We have identified and remediated an issue intermittently affecting authentications on DUO01 deployment.
We are continuing to see a recovery for the authentication failures on DUO01 and we are monitoring the results.

INVESTIGATING about 1 year ago - at 12/04/2023 04:34AM

We have identified and remediated an issue intermittently affecting authentications on DUO1 deployment.
We are continuing to see a recovery for the authentication failures on DUO1 and we are monitoring the results.

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