Outage in Cisco Duo

Depreciated Push Authentication functionality

Resolved Minor

July 17, 2024 - Started 5 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating issues regarding Duo Push Authentications not arriving at user devices.

Components affected

Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery

Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 07/17/2024 02:48PM

After reviewing the issues reported, this issue is being caused by carrier disruptions. For further assistance on this, please consider contacting your carrier. We will continue to monitor.

MONITORING 5 months ago - at 07/17/2024 01:42PM

We are monitoring the issue that has been impacting push delivery.

IDENTIFIED 5 months ago - at 07/17/2024 01:09PM

After investigating, we have determined that our services are fully operational, and we have determined the root cause to be related to a carrier outage and isolated to Verizon Networks.

INVESTIGATING 5 months ago - at 07/17/2024 12:55PM

We are currently investigating issues regarding Duo Push Authentications not arriving at user devices.

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