Outage in Cisco Duo

Depreciated Push Authentication functionality

Resolved Minor

July 17, 2024 - Started over 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating issues regarding Duo Push Authentications not arriving at user devices.

Components affected

Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 07/17/2024 02:48PM

After reviewing the issues reported, this issue is being caused by carrier disruptions. For further assistance on this, please consider contacting your carrier. We will continue to monitor.

MONITORING over 1 year ago - at 07/17/2024 01:42PM

We are monitoring the issue that has been impacting push delivery.

IDENTIFIED over 1 year ago - at 07/17/2024 01:09PM

After investigating, we have determined that our services are fully operational, and we have determined the root cause to be related to a carrier outage and isolated to Verizon Networks.

INVESTIGATING over 1 year ago - at 07/17/2024 12:55PM

We are currently investigating issues regarding Duo Push Authentications not arriving at user devices.

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