Outage in Cisco Duo

27-08-2024 GB SMS delivery issue

Resolved Minor
August 27, 2024 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue causing SMS delivery to UK numbers and are working to correct the issue as soon as possible. Please check back here or subscribe to updates for any changes.
Components affected
Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 08/27/2024 09:26AM

The issue causing SMS passcode authentication failures is now resolved and full functionality is restored.

MONITORING about 1 year ago - at 08/27/2024 08:52AM

The issue causing SMS passcode delivery failures for UK numbers is now looks to be resolved now but we will continue to monitor the issue and will post any updates when the incident is considered fully resolved.

INVESTIGATING about 1 year ago - at 08/27/2024 08:04AM

We are currently investigating an issue causing SMS delivery to UK numbers and are working to correct the issue as soon as possible.

Please check back here or subscribe to updates for any changes.

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