Outage in Cisco Duo

[Federal Deployments] Authentication issues using Yubikey tokens

Resolved Major
November 05, 2024 - Started about 2 months ago - Lasted 43 minutes
Official incident page

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Outage Details

We are currently investigating an issue that is affecting authentication using Yubikey tokens on Federal Deployments. We are working on remediation and will provide more updates as soon as we have more information.
Components affected
Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 11/05/2024 01:04AM

The issue causing authentication failures using Yubikey tokens is now resolved and full functionality is restored.

We will be posting a root-cause analysis (RCA) here once our engineering team has finished its thorough investigation of the issue.

MONITORING about 2 months ago - at 11/05/2024 12:46AM

We have implemented a fix for the authentication issue using Yubikey tokens.

We will continue to monitor the issue and will post any updates when the incident is considered fully resolved.

IDENTIFIED about 2 months ago - at 11/05/2024 12:33AM

We have identified the cause of the authentication issue using Yubikey tokens and are actively working to restore service.

INVESTIGATING about 2 months ago - at 11/05/2024 12:24AM

We are currently investigating an issue that is affecting authentication using Yubikey tokens on Federal Deployments. We are working on remediation and will provide more updates as soon as we have more information.

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