Outage in Cisco Duo

[Multiple Deployments] Activity and Telephony Log Retrieval Errors

Resolved Minor
November 05, 2024 - Started 12 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue that affects access of activity and telephony logs via the Duo Admin API. Authentication logs and sign-ins are not impacted. Please check back here or subscribe to updates for any changes.
Components affected
Cisco Duo Admin Panel

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 11/05/2024 07:50PM

The issue impacting querying activity and telephony logs via the Duo Admin API and Admin Panel is now resolved and full functionality has been restored.

MONITORING 12 months ago - at 11/05/2024 07:15PM

We have implemented a solution for the issue affecting querying activity and telephony logs and we will continue to monitor and post any updates when the incident is considered fully resolved.

IDENTIFIED 12 months ago - at 11/05/2024 06:55PM

We have identified an issue that affects querying activity and telephony logs via the Duo Admin API and Admin Panel. We are working to deploy a fix at this time.

Authentication logs and sign-ins are not impacted.

INVESTIGATING 12 months ago - at 11/05/2024 06:33PM

We are currently investigating an issue that affects access of activity and telephony logs via the Duo Admin API. Authentication logs and sign-ins are not impacted.

Please check back here or subscribe to updates for any changes.

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