Outage in Cisco Duo

[DUO50] Admin Panel Login Failures

Resolved Major
June 06, 2025 - Started about 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue causing login failures and "Invalid Credentials" messages when attempting to access the Duo Admin Panel on the DUO50 deployment. Please feel free to check back here or subscribe to updates for the latest information regarding any changes or resolutions.
Components affected
Cisco Duo Admin Panel
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 06/06/2025 02:13PM

The issue causing login failures and "Invalid Credentials" messages when attempting to access the Duo Admin Panel on the DUO50 deployment has been fully resolved.

MONITORING about 2 months ago - at 06/06/2025 01:58PM

We have deployed a fix for the issue causing login failures and "Invalid Credentials" messages when attempting to access the Duo Admin Panel on the DUO50 deployment. We are monitoring the results of the fix at this time.

IDENTIFIED about 2 months ago - at 06/06/2025 01:45PM

We have identified the issue causing login failures and "Invalid Credentials" messages when attempting to access the Duo Admin Panel on the DUO50 deployment. We are working to deploy a fix at this time.

INVESTIGATING about 2 months ago - at 06/06/2025 01:27PM

We are currently investigating an issue causing login failures and "Invalid Credentials" messages when attempting to access the Duo Admin Panel on the DUO50 deployment.

Please feel free to check back here or subscribe to updates for the latest information regarding any changes or resolutions.

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