Outage in Cisco Duo

[DUO50] Admin Panel Login Failures

Resolved Major

June 06, 2025 - Started 9 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue causing login failures and "Invalid Credentials" messages when attempting to access the Duo Admin Panel on the DUO50 deployment. Please feel free to check back here or subscribe to updates for the latest information regarding any changes or resolutions.

Components affected

Cisco Duo Admin Panel

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Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 06/06/2025 02:13PM

The issue causing login failures and "Invalid Credentials" messages when attempting to access the Duo Admin Panel on the DUO50 deployment has been fully resolved.

MONITORING 9 months ago - at 06/06/2025 01:58PM

We have deployed a fix for the issue causing login failures and "Invalid Credentials" messages when attempting to access the Duo Admin Panel on the DUO50 deployment. We are monitoring the results of the fix at this time.

IDENTIFIED 9 months ago - at 06/06/2025 01:45PM

We have identified the issue causing login failures and "Invalid Credentials" messages when attempting to access the Duo Admin Panel on the DUO50 deployment. We are working to deploy a fix at this time.

INVESTIGATING 9 months ago - at 06/06/2025 01:27PM

We are currently investigating an issue causing login failures and "Invalid Credentials" messages when attempting to access the Duo Admin Panel on the DUO50 deployment.

Please feel free to check back here or subscribe to updates for the latest information regarding any changes or resolutions.

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