Outage in Cisco Duo
Desktop Authenticator Enrollment Degradation
Resolved MinorIncident Report
Summary AI Generated
Cisco Duo experienced a 14-minute service degradation affecting desktop authenticator enrollments, where a subset of customers encountered intermittent delays or failures when trying to enroll desktop authenticators. The Admin Panel was impacted during this incident. The issue was resolved through mitigation actions, and all services returned to normal operation while core authentication, SSO, and delivery services remained fully functional throughout the incident.
We are currently addressing an issue impacting desktop authenticator enrollments .A subset of customers may experience intermittent delays or failures during desktop authenticator enrollment. Mitigation actions are in progress and are helping to reduce impact. Core authentication, SSO, and delivery services remain fully operational.
Components affected
Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin PanelTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 04/30/2026 06:07PM
The issue has been resolved. Services have returned to normal operation, and customers should no longer experience delays or failures.
We apologize for any inconvenience caused and thank you for your patience.
MONITORING
1 day ago - at 04/30/2026 05:57PM
Mitigation actions have been implemented. The service has stabilized and recovery is underway. We will continue to monitor to ensure full resolution.
IDENTIFIED
1 day ago - at 04/30/2026 05:54PM
We are currently addressing an issue impacting desktop authenticator enrollments .A subset of customers may experience intermittent delays or failures during desktop authenticator enrollment. Mitigation actions are in progress and are helping to reduce impact. Core authentication, SSO, and delivery services remain fully operational.
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