Outage in Dutchie
403 errors retrieving allotments in MA
Resolved Major
June 09, 2025 - Started 11 months ago
- Lasted about 3 hours
Incident Report
Customers are unable to pull allotments in MA and receiving 403 errors when processing transactions.
Latest Updates ( sorted recent to last )
INVESTIGATING
11 months ago - at 06/09/2025 02:22PM
All medical customers are currently unable to pull patient allotments. We are currently investigating the issue. The workaround at this time is to turn off the MassCIP integrations and log customer transactions into MassCIP directly until the issue resolved. Please note this is a result of an issue inside the MassCIP system.
INVESTIGATING
11 months ago - at 06/09/2025 02:06PM
All medical customers are currently unable to pull patient allotments. We are currently investigating the issue. The workaround at this time is to turn off the MassCIP integrations and log customer transactions into MassCIP directly until the issue resolved.
INVESTIGATING
11 months ago - at 06/09/2025 01:41PM
Customers are unable to pull allotments in MA and receiving 403 errors when processing transactions.
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