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Outage in Dutchie

Customers may experience delays reaching a live Dutchie Support Rep

Resolved Minor
October 20, 2025 - Started 7 months ago - Lasted about 8 hours

Incident Report

Customers may experience delays reaching a live Dutchie Support Rep due to the ongoing AWS outage affecting Zendesk. Our chatbot, phone and ticketing systems may be intermittently unavailable. We appreciate your patience while AWS works to resolve the issue.
Latest Updates ( sorted recent to last )
IDENTIFIED 7 months ago - at 10/20/2025 02:16PM

Customers may experience delays reaching a live Dutchie Support Rep due to the ongoing AWS outage affecting Zendesk.
Our chatbot, phone and ticketing systems may be intermittently unavailable. We appreciate your patience while AWS works to resolve the issue.

Latest Dutchie outages

Biotrack FL - 1 day ago
FL Biotrack - 2 days ago
Mobile App User Segments Missing - about 1 month ago

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