Outage in Dutchie
Florida BioTrack is responding with 401 errors
Resolved Major
November 07, 2025 - Started 5 months ago
- Lasted about 1 hour
Incident Report
Customers in Florida that are integrated with BioTrack are unable to access BioTrack data or report sales to BioTrack.
Latest Updates ( sorted recent to last )
MONITORING
5 months ago - at 11/07/2025 08:09PM
BioTrack Florida is working to resolve the issue and Dutchie Engineering has observed that many posts to BioTrack Florida are successful at this time.
Dutchie recommends that users that are still encountering issues refresh the Dutchie Point of Sale or Backoffice webpage.
BioTrack Support ticket: 00230841
MONITORING
5 months ago - at 11/07/2025 07:57PM
BioTrack Florida is working to resolve the issue and Dutchie Engineering has observed some successful posts to BioTrack.
Dutchie recommends that users that are still encountering issues refresh the Dutchie Point of Sale or Backoffice webpage.
INVESTIGATING
5 months ago - at 11/07/2025 07:28PM
Customers in Florida that are integrated with BioTrack are unable to access BioTrack data or report sales to BioTrack.
Latest Dutchie outages
METRC Pending Transfers - 13 days ago
Dutchie Ecommerce - 13 days ago
Ecommerce Issues - 19 days ago
Degraded Performance of Reporting and Public API - 29 days ago
Florida BioTrack Customer Lookup Outage - about 1 month ago
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