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Outage in Dutchie

Biotrack Delaware Syntax errors.

Resolved Minor
December 10, 2025 - Started 5 months ago - Lasted 1 day

Incident Report

We are investigating Biotrack Delaware syntax errors associated with the 3.0 release.
Latest Updates ( sorted recent to last )
IDENTIFIED 5 months ago - at 12/10/2025 05:56PM

We are releasing an update to resolve these errors and expect it to be live within the hour.

INVESTIGATING 5 months ago - at 12/10/2025 04:24PM

We are investigating an issue with reporting medical transactions to the upgraded Biotrack system in Delaware. We have been working with Biotrack on this and are determining the appropriate resolution.

INVESTIGATING 5 months ago - at 12/10/2025 02:38PM

We are aware of a syntax error occurring at checkout and loading certain components of the integration for Delaware Biotrack. The team has reached out to Biotrack to determine next steps.

INVESTIGATING 5 months ago - at 12/10/2025 02:14PM

We are investigating Biotrack Delaware syntax errors associated with the 3.0 release.

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