Outage in Dutchie

Support Phone Lines

Resolved Minor
December 31, 2025 - Started 11 days ago - Lasted about 3 hours

Incident Report

Our customer support phone lines are currently unavailable due to a service issue. Our team is actively working with our provider to restore phone service as quickly as possible. How to reach us Use live chat via Backoffice, Dutchie Admin, or from our Help Center for real-time assistance.
Latest Updates ( sorted recent to last )
INVESTIGATING 11 days ago - at 12/31/2025 11:52PM

Update: Our main support lines are currently experiencing an outage. We have stood up a temporary number for immediate assistance: +1 (323) 615-3203.

Alternatively, please use our Live Chat for the quickest resolution. We apologize for the inconvenience.

INVESTIGATING 11 days ago - at 12/31/2025 10:36PM

Our support phone lines are currently down. Please use our Live Chat for the quickest assistance. If a phone call is required, simply request one in the chat, and an agent will arrange a callback.

INVESTIGATING 11 days ago - at 12/31/2025 10:33PM

Our customer support phone lines are currently unavailable due to a service issue. Our team is actively working with our provider to restore phone service as quickly as possible.

How to reach us
Use live chat via Backoffice, Dutchie Admin, or from our Help Center for real-time assistance.

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